top of page

Refund Policy

A Legal Disclaimer

Effective Date: 12/1/2024

At Sunflower Media, we strive to provide exceptional service and high-quality digital products. This Refund Policy outlines the terms regarding refunds for our services and nonrefundable digital products. By purchasing from Sunflower Media, you agree to this Refund Policy.

 

1. Services

a. Refund Eligibility

Refunds for services are evaluated on a case-by-case basis.

b. Non-Refundable Services

The following are non-refundable:

  • Completed services

  • Partially completed services, if work has commenced and deliverables have been provided

c. Cancellation of Services

If you wish to cancel ongoing services, any prepaid amounts will not be refunded for the period already initiated or completed. Future charges for canceled services will cease immediately.

​

2. Digital Products

a. Non-Refundable Digital Products

All digital products sold by Sunflower Media are non-refundable. This includes, but is not limited to:

  • E-books

  • Downloadable guides or templates

  • Digital courses or workshops

  • Any other digital goods marked as non-refundable

b. Exceptions

Refunds for digital products will only be granted in the following circumstances:

  • The product was not delivered as described.

  • A technical issue prevents access or use, and the issue cannot be resolved.

​

3. How to Request a Refund

To request a refund, please follow these steps:

  1. Email us at [Insert Contact Email] with the subject line "Refund Request."

  2. Provide the following details:

    • Name

    • Email address used for purchase

    • Order number (if applicable)

    • Reason for requesting the refund

  3. Our team will review your request and respond within 5-7 business days.

​

4. Additional Notes

  • Refunds will only be processed to the original payment method.

  • Sunflower Media reserves the right to deny a refund request if the terms outlined in this policy are not met.

  • For questions or concerns about this policy, please contact us at [Insert Contact Email].

Thank you for choosing Sunflower Media. We are committed to ensuring your satisfaction with our services and products.

bottom of page